Campaigns
| Campaign | Mode | Status | Hopper | Ringing | Waiting | Dialed | Answer % | Connected | Abandon % | AMD | AHT | Actions |
|---|
Agents
| Agent | State | In state | Campaign | Calls | Talk | Pause | Listen in |
|---|
Live calls
| Number | Direction | State | Campaign / queue | Agent | Age |
|---|
Wallboard| Campaign | Mode | Status | Hopper | Ringing | Waiting | Dialed | Answer % | Connected | Abandon % | AMD | AHT | Actions |
|---|
| Agent | State | In state | Campaign | Calls | Talk | Pause | Listen in |
|---|
| Number | Direction | State | Campaign / queue | Agent | Age |
|---|